Job Opportunity: Office Assistant Internship

OVERVIEW

Metalwerx is currently accepting applications for our Office Assistant Internship. This is a paid seasonal position, where the prospective candidate will provide critical customer service and administrative support as it relates to our education offerings. 

Responsibilities include:

• Customer Service & Office Administration
  • Greet onsite visitors, instructors, and guests, providing customer service as needed
  • Manage phone and email inquiries, referring inquiries to Experience Manager, Education Director and Studio Manager, as needed.
  • Ensure office supplies and kitchen supplies are stocked. Order office and kitchen supplies and manage recurring orders. 
  • Manage incoming mail. Scan any bills and invoices and provide them to the Accountant 
  • Perform opening and closing tasks 
  • Provide support for classes and Metalwerx special events
  • Monitor open studio time
  • Perform assigned duties, as needed
• Program Support
  • Assist the Education Director and Experience Manager with all aspects of course administration, including course listings, participant inquiries, registration, waitlists, enrollment tracking, notifications, rosters, instructor contracts, and purchase orders. 
  • Process refund requests, send out invoices, and communicate with students regarding payment related issues
  • Process scholarship applications
  • Prepare pre-class materials for onsite instructors
  • Support marketing efforts by creating social media assets and other marketing tasks as needed 
  • Virtual Teaching Assistant duties, as needed
  • Other administrative tasks, as needed 
     

QUALIFICATIONS

• Friendly and professional demeanor with staff and students. 
• Strong interpersonal and communication skills
• Ability to manage multiple tasks amid a busy office environment
• Detail oriented and reliable with consistent follow-through
• Proficiency in Microsoft Office Suite, Canva, Zoom, Vimeo
• Experience with an arts education organization preferred
• Background in metal arts and/or jewelry making preferred
   

STRUCTURE & COMPENSATION

This position has been envisioned to be around 20-30 hours a week for around four months (approximately May through August). The exact schedule and hours are flexible and will largely be determined by the chosen candidate. Compensation includes:

• $18/hour
• One free Metalwerx class the following semester
• Potential opportunity to use studio space or a bench, as the schedule allows. 
   

HOW TO APPLY

To apply, email a copy of your resume and photos of work created within the last four years to [email protected]. In lieu of a cover letter, please write a brief explanation of what you hope to get out of this experience in the body of that email.

Please note: utilizing large language models (commonly known as “LLMs” or “AI”) to generate any portion of these application materials will result in an automatic disqualification.

APPLICATION DEADLINES

• Summer Internship: Applications due April 15, 2026